FIRMANSYAH, Febry; DETHAN, Stevany Hanalyna; JATI, L. Jatmiko; TALIDOBEL, Susilo. PENGARUH E-SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS NASABAH PADA BANK NTB SYARIAH. ECONOMIST: Jurnal Ekonomi dan Bisnis, [S. l.], v. 2, n. 2, p. 24–32, 2025. DOI: 10.63545/economist.v2i2.88. Disponível em: http://e.journal.titannusa.org/index.php/economist/article/view/88. Acesso em: 17 apr. 2026.